Yes, and we’ll always tell you upfront if that’s the case.

Some services will accept any photo, charge you, and deliver something that vaguely resembles the original. That’s not how we work. If your photo is restorable, we’ll tell you. If it has real limitations, we’ll tell you that too, clearly, before you spend a single dollar.

We can enhance the quality of almost any photograph, but we can’t guarantee exceptional results when the image is:

• Out of focus or taken at an extreme angle
• Very low resolution or heavily pixelated
• Completely destroyed, missing large sections, or extremely blurry
• Severely overexposed or underexposed with no recoverable detail

If your photo falls into one of these categories, it doesn’t mean nothing can be done – it means we’ll be upfront about what’s realistic before you order.

The easiest way to find out? Send it to us. A free quote takes a few minutes, and you’ll get an honest answer with no obligation to proceed.

It depends on a lot of factors, such as the resolution of the photo, level of its damage, the face areas that had been damaged and so on.

• The only thing that matters is the level of damage and the areas that have been affected.
• Sometimes even large areas of damage can be successfully repaired. At the same time, a small damage that covers significant parts of image might become a really hard or even impossible job. 
• The easiest way make sure that picture is suitable is getting a free quote.

Beyond repairing damage, we can also improve and enhance the overall quality of your photo. These are optional additions; let us know what you’d like when you order or request a quote.

Detail & Sharpness

• Facial detail enhancement (eyes, skin texture, expressions)
• Natural sharpening of backgrounds and clothing
• Noise and grain reduction

Color Work

• Colorization – adding full natural color to black & white photos (+$10)
• Color correction – fixing incorrect or shifted tones
• Color grading – adjusting the overall mood and warmth of the image
• Reversing fading and restoring lost color depth

Composition & Framing

• Image cropping and reframing
• Angle and perspective correction
• Background cleanup or full background replacement

Preparation & Output

• High-resolution enlargement (for printing)
• Print preparation – optimized file for professional lab printing
• Exposure and tone adjustment
• Glare and reflection reduction

Not sure what your photo needs? That’s completely normal; most people aren’t. Just send it to us, and we’ll assess it honestly, tell you what’s possible, and give you a clear quote. No technical knowledge required on your end.

Sure, no problem. Colorization can be avoided entirely if you prefer, as it is an optional and extra service.

If you are unsure whether you prefer a colorized or monochromatic version, we can provide you with both (at no additional cost).

We do manual photo restoration for every photo. We carefully restore every type of damage using Photoshop, while making sure every detail remains intact.

Although we use any improvement tools with extreme caution, we do it only at the end, as polishing steps, and, if you would like restoration to be 100% manual, simply let us know, we won’t use any AI at all. You will get a bit less sharp and less enhanced, but a fully AI-free image!

We will avoid any software sharpening tools and work entirely by hand!

You will be able to request an unlimited number of free revisions after receiving the restored file, and we will do our best to restore your photos!

If you are still unhappy with the final product after several revisions, we can:

• Refund the entire amount of your order
• Restore another photo for you (at no cost)

Important: To be eligible for a refund, photo, or sending another photo, you must first obtain a quote before placing an order.

Shortly, no. We restore photos (by “restore” we mean fix damage, remove stains, dust, scratches, cracks, fading, and anything else) by hand, using highly manual, AI-free tools to fix everything above. And then we do one more lap of cleaning the image up, by hand.

We colorize images manually, too, using AI only for the research of colors (to find out the most likely color for some item, such as a car, when we are not sure about it).

Then, and only then, we use AI to carefully enhance the photo we restored and colorized. We take this enhanced layer and carefully blend it in with the original photo, only when and where needed. Making sure we keep the photo accurate and natural, no

We never use AI for restoration, and we never take AI-enhanced layers and just put them over the restored image without blending them.

If you are against AI, we can offer you a fully AI-free photo restoration (slower, thus more expensive)! We were restoring photos before AI came out, and we will continue being human-first after!

Of course. We restore your old photos with meticulous attention to detail, always prioritizing accuracy and naturalness.

All of the photo enhancements we do will be a small step at the end to sharpen and improve the details that we have carefully restored.